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Dr. Oogle: The Good Dentist Guide
Dear Staff at Dr. Rich's office, I wanted to send a very appreciative thank you on behalf of my wife and myself. You guys are truly professional in every sense and definately deserve kudos for a job well done. Long story short, I sent my wife to another dentist that billed our insurance to the max. Their main goal was to make money above else. End result = paying $1800 for my wife to be in constant pain for 1 month. In one visit, Dr. Rich and his staff eliminated the pain. It is very clear, Dr. Rich's practice is all about the long term welfare and relationship with the patient rather maximizing billing. The staff is top notch in every sense. Thank you once again for truly watching out for your patient's best interests. Very refreshing in this day and age. You should be proud to be called "OUR" neighborhood dentist.
My family of 6 has been visiting Dr. Rich twice a year for the last 12 years without one complaint. Several of his staff have been there the whole time. He feels like a friend of the family. He and his staff are always kind, compassionate and very efficient. One time I waited maybe 20 minutes due to something unexpected with a patient ahead of me and he gifted me a coffee card for my inconvenience. Wow! He shows the same respect for our time as we do his. Our kids have seen him since they were each about 3 years old and he's great with kids too. He has pulled out some baby teeth, done a few fillings, and a crown replacement and an onlay recently. I highly recommend Dr. Rich. Gentle, fair, compassionate.
Dr. Rich is the best dentist I have ever been to. Not only is he fabulous, but the assistants are fabulous as well. I was very nervous about the pain; after about 15 minutes I knew I had nothing to worry about! It was nice that the assistant kept asking me if I was okay. It made me feel like she cared about my well-being.
Amazing, I am always comfortable and Dr. Rich is very caring and personal. He makes you feel like you are his only patient. His crew is fantastic, too, and always has been. My son became a dentist because of Dr. Rich! That says a LOT! -Karen F.
I am honored to have such a great care giver in Dr. Rich, he and his staff are prime examples of outstanding providers of dental care. I would recommend him and his staff to anyone who has need of the finest of dental care. Glad to know him these many years of treating my whole family. My hat is off to him and his entire staff. GREAT PEOPLE! -Bill B.
My experience is always great! The pain & anxiety is my own, it is not brought on by Dr. Rich. And as for cost, I don't have anything to compare it to. I have been going to that office for 20 years, so obviously I am happy. And my experience has only improved since seeing Dr. Rich. He is AWESOME! And so is his staff! It really is like going to a 5 star hotel. : )
Dr. Rich is always very attentive and thorough. I recently had a crown done and am still having some sensitivity issues. Dr. Rich methodically checked and re-checked the area. I know that I can always contact him and his office if I have any other problems or issues. In the past, I've even been able to speak to him on the weekend on his cell about a problem I was having. He listened and didn't just blow me off to call someone else. I highly recommend Dr. Rich and his staff.
I've been seeing Dr. Rich since he came to this practice, and can honestly say that I look forward to my dental appointments. He is professional, state-of-the-art, and while I'm no dentistry expert, I always feel that I'm in the hands of one when in his office. The office staff have experienced little turn-over; they are welcoming, warm, and seem to genuinely care about me as a person. I can't recommend this practice highly enough. I make the hour-long drive down from Seattle and wouldn't dream of switching dentists.
I would recommend Dr. Rich to other clients; he has been the most comforting of dentists I have met, and I really feel like he cares about my personal health and has my best interest in mind. His manner is relax and calm, and his smile engages easy conversation. He recommended an oral surgeon for a complex skin graft surgery I had last summer and it turned out with great success.
This visit was for a filling. I have been going to the same dental clinic for 35 years. Dr. Rich took this clinic over about 10 years ago and he has been fabulous. The office is beautiful, his staff is AMAZING and his chairside manner is gentle and compassionate. I trust Dr. Rich and his staff completely and am so lucky to have such a great team! -Steve B.
I started seeing Dr. Rich after Dr. Huff retired and Dr. Rich took over his clients. I have had fillings done by him. I like the fact that he takes the time to make sure that your okay and ask about how your life has been going as well as your day. He makes it personal.
I had a crown prepped today. I was able to use the new glasses that allowed me to view a movie while the work was being done. That certainly helped the time pass much faster. I am always greeted with smiles from the staff and Dr. Rich is kind and gentle. I always recommend him to others.
Dr. Rich always does a great job, efficient & thorough. Even lower pain than my previous dentists, which were already low pain.
Dr Rich and his associates have always treated my family well and with great consideration. The staff is friendly and supportive, as well as efficient. Highly recommended!
Work and attention to details. Extremely competent staff. Very professional operation all around.
Front desk staff support is the best I've ever seen at a dentist. KUDOS to the front desk staff :)
Dr Rich is a wonderful caring dentist. He and the entire staff are always very pleasant and take a personal interest in giving the best care possible. Dr Rich has even called me in the evening from his home to ensure that all was well after my appointment. I would absolutely recommend him for any dental care needs.
I have the utmost trust in Dr. Rich and his associate. I am always treated with a lot of respect and patience with my "dental anxiety." I am very impressed with how thorough each visit is and I like the state-of-the-art equipment that Dr. Rich uses. My inlay was done perfectly. For every visit I have had, I have no complaints! I even like Judy, the financial coordinator, a lot. She explained all my insurance information and is very friendly. The environment is spotless! and very relaxing.
I love this office! The staff is outstanding and I have the upmost respect for Dr. Rich and his team. I have been truly blessed and I will recommend Dr. Rich to everyone!
Excellent staff and customer service and ditto for the work that has been recommended and done! First time with Kelly/Hygienist - excellent as it has been with previous hygienists. Dr. Rich is excellent and has established himself with me, and family, as the place to go for dental work.
Dr. Rich always provides excellent dental care. He fully explains the procedure(s) and any future dental work needed. I value his recommendations. His office staff is very professional and always accommodates my schedule. I would recommend Dr. Rich's practice to others. He's a real gentleman.
Dr. Rich and everyone, thank you so much for all you do. From the moment I walk through the door until I leave, I feel pampered and cared for. Thank you for caring in a very real and honest way about your patients, and doing all your dental work in such a thoughtful way. I really appreciate the great communication on everyone’s part. Keep up the good work and thanks again! –Robin R.
Dr. Rich is the best ever! No one has ever been able to get me numb and not increased my anxiety...he does it every time! The staff is all highly professional and considerate. I never have any complaints about Dr. Rich or any of his staff, they are all wonderful.